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Contact Us

Write to the BOOKSWING team at the address that fits your question, and we'll get back to you by email. Please use one address per question, so it reaches the right people first time.

Our email addresses

General Inquiries

Questions about BOOKSWING, feedback and ideas, or anything that doesn't fit the other two.

Support

Help with an order, a payment, a delivery, your account or signing in.

Sales

Bookshops, publishers and schools who want to sell on BOOKSWING, bulk orders, advertising and partnerships.

Questions about an order you've placed?

The quickest way is Help & Support on the site. Your request is linked to your account and order, our team replies there, and you'll see the reply in your notifications. You can also email support@bookswing.com.

To help us answer faster

  • Write from the email address on your account, so we can find it.
  • Include your order number if your question is about an order. You'll find it in My Orders.
  • Add a screenshot if something on the site isn't working, and say which page it was on.
  • Never send your password or full card number. BOOKSWING will never ask for them.

You might find the answer here